Privacy Policy

Last updated: April 2026

1. Who we are

IHD Care Ltd is the data controller for personal information collected through this website and our services. We are registered in England and Wales.

Contact: info@ihdcare.co.uk  |  01344 538 094

2. What information we collect

We may collect the following information:

• Name, email address and phone number (when you contact us or submit a referral)
• Information about the person you are referring (with their consent)
• CV and employment information (when you apply for a role)
• Technical data such as IP address and browser type (automatically)

3. How we use your information

We use your information to:

• Respond to enquiries and referrals
• Process job applications
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal basis for processing

We process your data on the basis of: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in operating as a care provider.

5. Sharing your information

We do not sell your personal data. We may share information with statutory bodies (such as the CQC, NHS or Local Authorities) where required by law or necessary to provide care. We may also share data with trusted service providers who process data on our behalf under strict confidentiality agreements.

6. How long we keep your data

We retain personal data only as long as necessary for the purpose for which it was collected, or as required by law. Referral and care-related records may be retained for up to 8 years in line with NHS guidelines.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict our processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at info@ihdcare.co.uk.

8. Cookies

Our website uses cookies to improve your experience. You can control cookie settings through your browser. We use only essential and analytical cookies — no advertising cookies are used.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.